Shipping & Delivery

Do you live in the Atlanta area and need your hair today? 

We do offer same day or next day delivery/ pickup service. Visit our contact us page to connect with us to get your extensions today!

How much does shipping cost?

Standard shipping is free on orders of $150 or more. For orders less than $150, the cost is $5. Standard shipping with signature delivery confirmation is $7. Overnight shipping is $35. It includes signature delivery confirmation.

When will my order be shipped?

Our standard processing time for orders is 1 to 3 business days. Overnight Shipping orders are processed within the same business day if the order is placed by 9:00 am EST.
o Example 1: An order is placed at 8:59 am EST on Thursday. It can potentially be processed and shipped on that Thursday.
o Example 2: An order is placed at 9:30 am EST on Friday. It will be processed and shipped on the following Monday.

When will I receive my tracking number?

You will receive a shipment confirmation email and tracking number within 24-48 hours of your order being processed.

You can track your order through Fedex Tracking or USPS Tracking. 

How long does it take to receive my order?

All orders are delivered on business days, Monday through Friday. Orders are not delivered on weekends.
o Orders shipped with standard shipping are processed and shipped within 1 to 3 business days. Orders are delivered by the postal carrier within 3 to 5 business days.
o Orders shipped with overnight shipping are processed and shipped within 1 business day. If the order is placed before 9 am EST, the order will ship the same day and arrive the following business day. If the order is placed after 9 am EST, the order will ship the next business day and arrive 2 business days after your order is placed.
o Please make sure to also enter the correct shipping address – street number and name, apartment or suite number, city, state, and zip code.
o We are not liable for packages that are sent to the wrong address when the address information is entered incorrectly.

My tracking says delivered, but I haven’t received my package – what do I do?

We recommend checking with your neighbors to see if it was accidentally delivered somewhere nearby.

You can also contact the carrier directly to verify that they no longer have the package.
o The phone number for FedEx is 1-800-Go-FedEx.
o The phone number for USPS is 1-800-ASK-USPS® (1-800-275-8777). If your shipment can't be located, please contact us for assistance.
o Please make sure to also enter the correct shipping address – street number and name, apartment or suite number, city, state, and zip code.
o We are not liable for packages that are sent to the wrong address when the address information is entered incorrectly.

Do you ship to P.O. boxes?

We only ship to P.O. boxes when using standard shipping. If you are using express or signature required shipping, you must enter a valid residence, company or hotel address for a successful delivery.